{"id":18470,"date":"2023-04-27T10:00:10","date_gmt":"2023-04-27T08:00:10","guid":{"rendered":"https:\/\/www.vulcania.com\/?page_id=18470"},"modified":"2025-07-22T13:20:13","modified_gmt":"2025-07-22T11:20:13","slug":"smart-tips-for-your-visit","status":"publish","type":"page","link":"https:\/\/www.vulcania.com\/en\/smart-tips-for-your-visit\/","title":{"rendered":"Smart tips from Matt the Explorer"},"content":{"rendered":"

[vc_row content_placement=”top”][vc_column width=”1\/2″][vc_single_image image=”15627″ img_size=”medium” el_class=”coins-arrondis”][\/vc_column][vc_column width=”1\/2″][vc_column_text el_class=”intro”]<\/p>\n

Optimize your day and fully enjoy your visit at Vulcania!<\/p>\n

Read the frequently asked questions and our advice to help you plan your exploration in the heart of Auvergne volcanoes![\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

When coming to Vulcania?<\/h2>\n

[\/vc_column_text][vc_tta_accordion section_title_tag=”h3″ style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”What is the best time of the year to visit Vulcania?” tab_id=”1681898063225-ff0a7ebc-5f148e50-2317″][vc_column_text]Dug into a lava flow and benefiting from pleasant outdoor spaces with beautiful views of part of the Cha\u00eene des Puys, Vulcania offers several indoor and outdoor activities, which allow you to appreciate the park in any weather from March to November.<\/p>\n

In spring and summer, the temperatures are generally above 20 degrees, which is the perfect heat to enjoy the outdoor shows. Beware however of the rain, which can occur occasionally in May, June and August.<\/p>\n

Do not hesitate to consult\u00a0the opening dates of the park<\/a>\u00a0in order to organize your visit according to the season which best suits you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the best day to visit Vulcania?” tab_id=”1681898343012-b14fb434-8ef58e50-2317″][vc_column_text]<\/p>\n

During school holidays, wednesday and thursday are the most busy days. As many student groups come to Vulcania, it is recommended to plan your family visits on week-ends.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When is the best time to arrive at Vulcania?” tab_id=”1681898422197-db659206-7cf28e50-2317″][vc_column_text]<\/p>\n

During\u00a0the opening dates<\/a>, the park is accessible from 10am. As the park offer is rich in activities, we advice you to plan your arrival from the opening time in order to have plenty of time to enjoy as many attractions as possible.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Weather: which outfit is best suited to visit the park?” tab_id=”1681898481942-6f6cbf76-2ced8e50-2317″][vc_column_text]Vulcania is located at an altitude of approximately 1000m. Weather may quickly change, and temperatures may strongly rise and then decrease during the day.<\/p>\n

When assisting in the summer evenings: don\u2019t forget to bring warm clothes.<\/p>\n

The Geyser is a space where kids can run and have fun with water games: make sure to have extra clothes with you.[\/vc_column_text][vc_column_text]<\/p>\n

Check the Vulcania weather forecast for the next 5 days:<\/p>\n

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<\/div>[\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”30″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

How to access Vulcania?<\/h2>\n

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Tickets and stays<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”How can I book my tickets online?” tab_id=”1682582740851-263e411c-4b658e50-2317″][vc_column_text]In order to welcome you with the best conditions of health and safety, we invite you to book your tickets on\u00a0our online ticketing<\/a>\u00a0so that you will be ensured to enter the park on the day of your visit.<\/p>\n

On your arrival at the park entrance, you can show your tickets printed or displayed on your smartphone.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I book my stay online?” tab_id=”1682582740876-1a86ed64-4f438e50-2317″][vc_column_text]You can enjoy a complete stay in Auvergne by booking a package including your accomodations, your entrance to the park, and your breakfasts<\/strong>\u00a0directly on our\u00a0packaged stays website<\/a>.<\/p>\n

Vulcania offers you a selection of hosting solutions suited to all tastes (hotels from 1 to 5 stars, campsites, hostels,\u2026) as well as additional activities with the main touristic places of Auvergne (Panoramique des D\u00f4mes, Aventure Michelin, ASM Experience).<\/p>\n

Good deal<\/strong>: take advantage of the\u00a02nd night with a 50% discount<\/strong>, or get a\u00a03rd night for free<\/strong>\u00a0(offers available for some hosts)![\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the prerequisites to benefit from a reduced rate?” tab_id=”1682582740934-1c392572-58408e50-2317″][vc_column_text]Unemployed people, students, adults and children with disabilities can get a reduced rate on their entrance ticket.<\/p>\n

The\u00a0reduced-rate tickets<\/a> are available at the cashier, on the day of your visit, upon presentation of proof. They cannot be booked in advance on our online ticketing system.<\/p>\n

However, accompanying persons must have their tickets in order to be ensured to enter the park on the chosen day of visit.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is it possible to pay with ANCV vouchers?” tab_id=”1682582944893-be67b17c-2ee38e50-2317″][vc_column_text css=””]Paper ANCV vouchers are accepted at the ticket office and catering.
\nANCV e-connect vouchers are only accepted at the ticket office.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n

Parking solutions<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”Is there a free car park?” tab_id=”1682583033353-44027f7c-d2c88e50-2317″][vc_column_text]Access to car parks and entrance cashiers is possible until 2 hours before Vulcania\u2019s closure.<\/p>\n

Vulcania\u2019s car park is free of charge. we advise you to note the name of the car park and the letter of the alley where your car is parked. You can write it down on the visit map that will be given to you at the park entrance, or localize your vehicle in the app<\/a>.
\nIt is authorized to use Vulcania\u2019s car parks only during the opening times.<\/p>\n

Vulcania also has\u00a0a camper van area<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n

Pets<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”Are pets accepted?” tab_id=”1682583117577-692f5e0e-911b8e50-2317″][vc_column_text]Pets cannot be accepted inside the park, except assistance dogs for visitors with disabilities. If you plan to come with a pet, we invite you to seek for a kennel near Vulcania.<\/p>\n

Vulcania does not offer its own solution to keep your pet while you visit the park.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”30″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

How to plan my visit at Vulcania?<\/h2>\n

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Visiting solutions<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”How long should my visit last at Vulcania?” tab_id=”1690902998400-c60bf83c-981f”][vc_column_text]It is recommended to spend at least one day<\/strong> discovering the park if you want to fully enjoy it: the average time spent on site is more than 6h.<\/p>\n

You may leave the park in order to come back later on the same day: to freely leave and reenter the park during the day, you will need to get your wrist stamped at the cashier or at the reception.<\/p>\n

It is possible to plan your visit on 2 days by purchasing a second-day ticket<\/a> directly on site on the first day of your visit. You will then have the opportunity to come back within 7 days for a second exploration.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is it possible to benefit from a guided tour?” tab_id=”1690903037202-33e42dd8-38d2″][vc_column_text css=””]Vulcania offers a one-hour guided tour<\/a> to discover the park’s history (available only in French), its architecture and its content. We advise you to book a session as it will help you localize yourself on site. The guided tour can be booked online with your entrance tickets, at the cashier or at the information area (level C) for \u20ac4.00 per adult and \u20ac2.00 per children.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there a visit itinerary?” tab_id=”1690903090676-1868f642-9861″][vc_column_text]In Vulcania, you can freely visit all the spaces and attractions in the order that best suits you. You will find suggested visit routes on our website or in the app<\/a>. On your arrival, a free visit map will be given to you, on which will be listed the access times to all the attractions.<\/p>\n

The Vulcania teams remain at your disposal to advise you and help you organize your visit. On busy days, it is strongly recommended to call them.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n

Children<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”What are the activities dedicated to kids?” tab_id=”1690903144294-e51d7e7a-88bc”][vc_column_text css=””]Many activities are dedicated to children<\/a>. You will find information about those animations on the website, the visit map, displayed on screens or by asking our teams. Beware: some activities are only available by online or on site booking<\/strong> (Cit\u00e9 des enfants, Rivi\u00e8re des min\u00e9raux).<\/p>\n

We advise you to book your session at the Cit\u00e9 des enfants (Children’s lab) and Rivi\u00e8re des min\u00e9raux at the same time as your tickets. You can otherwise book your session (according to availability) at the cashier when the park opens.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is the park suited to toddlers?” tab_id=”1690903144319-a44d8249-3c98″][vc_column_text css=””]Below 3 years old, toddlers will barely appreciate the content of Vulcania’s attractions.<\/p>\n

Think of our “young kid solution<\/strong>“! In order to allow young parents to enjoy the attractions while staying in family, Vulcania gives the opportunity to access one after the other to the dynamic attractions when one or several kids are shorter than the minimum height. On the day of your visit, go to the reception located on level C to get more information about this solution.<\/p>\n

For families with toddlers, Vulcania also lends out free strollers. We invite you to go to cashdesk n\u00b01 to benefit from this free loan with the deposit of an ID document (according to availability).[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n

Catering services<\/h3>\n

[\/vc_column_text][vc_tta_accordion style=”outline” shape=”square” gap=”5″ c_icon=”chevron” c_position=”right” active_section=”1000″ no_fill=”true” collapsible_all=”true” el_class=”accordeon”][vc_tta_section title=”Where can I eat on the park?” tab_id=”1690903256709-f92df950-5211″][vc_column_text css=””]Vulcania has 5 catering areas with a wide offer from sandwiches to brasseries: the “Comptoir du crat\u00e8re<\/a>“, the “Caf\u00e9t\u00e9ria des Puys<\/a>“, the ”Panorama<\/a>“, the “Kiosque Namazu<\/a>” and the “Magma caf\u00e9<\/a>“. Take a look at our restaurants.<\/p>\n

It is not possible to benefit from catering services in the evening, except on\u00a0 “summer evenings”.<\/p>\n

On busy days, we advise you to have lunch outside of peak hours. The “Caf\u00e9t\u00e9ria des Puys<\/a>” opens from 11:30am to 3pm everyday during the French school holidays, and from 11.30am to 2.30pm only on weekends for the rest of the season. You can also buy your sandwiches at the “Magma caf\u00e9<\/a>” from the opening and until the closing of the park.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need to book my lunch formula online in advance?” tab_id=”1690903256738-86c08964-55ab”][vc_column_text css=””]In order to help you plan your visit, the park will soo offer lunch formulas from “Comptoir du crat\u00e8re<\/a>” and “Magma caf\u00e9<\/a>“, available for online booking.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”May I bring my lunchbox and have a picnic at the park?” tab_id=”1690903359635-535410ba-ff16″][vc_column_text css=””]It is possible to have a picnic indoor \/ inside the park which has dedicated areas (sheltered room and shaded outdoor pitches). You can therefore bring your own lunch to Vulcania.<\/p>\n

If you want to leave your lunch in your car, you can get your wrist stamped at the cashier or at the reception desk (level C) in order to get back to the park later.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”30″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=”bloc clair”]<\/p>\n

Contact-us for further information<\/h2>\n

You haven’t found answers to your questions? Contact our teams to best prepare your exploration!<\/p>\n